As Spring blooms into summer and the world slowly opens up around us, it has been common for people to experience anxiety at the thought of venturing back into their local businesses. Here at Sarah Dale Aesthetics, we have been very excited to re-open and it has been lovely to see so many of you. Despite this, we are aware that many may still be feeling apprehensive about returning to their usual skin treatment routines or booking a consultation. One of our biggest priorities is the comfort of our clients and we want to be able to reassure you as to what you can expect, whether you have been seeing us for years or this is your first visit. For this reason, today’s blog post will give you a virtual walkthrough of what you can expect the next time you attend the clinic.

You will find us in Poundbury, nestled in a quiet area where Wadebridge Street meets the Butter Market. Upon arrival, you are welcome to sit in either our sunny outdoor area or inside our comfortable reception - whichever makes you feel happiest. We have a non-contact temperature gun (much less scary than it sounds) which allows us to make sure neither us nor our clients have a fever as we enter the clinic. We have hand sanitiser, bags in which you can seal your belongings if you want to keep them protected and a barcode to use the test and trace app if you wish to.

We have the window cracked open so a breeze can travel through reception as per government guidelines and we wear masks at all times. We regularly sanitise all the touch points in the clinic, such as door handles, arm rests and the card machine. With its tall ceilings, happy house plants and nice lighting, the reception is a very calm and enjoyable place to be, so you can feel free to browse the range of products we have on display and chat to our friendly reception team. Do not hesitate to let us know if you would like to try out any of the products, we would be delighted to provide you with some samples (I have been testing out the Daily Radiance cream since I started working here, it has been lovely and a real staple for someone new to the Medik8 range such as myself). Our clinicians will come to find you for your appointment and take you to our clinic rooms, which they sanitise between each client. We are lucky to have very professional and caring clinicians, for whom no question is too big or too small. Whether you are here for a consultation or treatment, you can rely on them to be attentive to your needs from the minute you walk through their door. If you are in a chatty mood, they are happy to have a conversation with you while they treat you, but also know how to create a quiet and tranquil atmosphere if you would rather just sit back and relax. Their help does not end when you leave; their follow-up policy means they will talk you through aftercare advice and are always on the end of a phone call or email to answer any queries you may have upon getting home.

Feel free to get in touch if you need any more information or if you are interested in booking a complimentary consultation with one of our clinicians. They create a comforting and honest environment in which you can go through treatment options, expectations and any further questions.

Whatever the reason for your visit, our aim is to make you feel as safe as possible throughout your time with us. If you have any particular requests to make your experience more comfortable, we are always keen to hear them. We believe that as we steadily return to normal, our clients should feel safe to treat themselves to the self-care that they and their skin deserve.

Written by Jessica Moriarty.